What We Do

Since M/s Chandra enterprises was established in 2002, there has been a constant endeavour by our team to leave an everlasting impression in the banking sector.

We have successfully been able to service topmost banking partners like State Bank of India, United Bank of India, UCO bank Ltd etc. Apart from these we have also serviced regional banks like Mizoram Rural Bank, Nagaland Co-operative Bank etc.

Our Services

As an empanelled vendor of State Bank Of India in IT sector, we are always on our toes to provide prompt after sales services.

As North-east Region (NER) of India is one of the most vibrant and complex areas to administer, we have deputed resident engineers for our service centresin remote locations like Shilong, Tura, Aizawl, Agartala, Silchar, Jorhat, Dibrugarh, Tinsukia, Imphal, Dimapur, Mokokchang and Itanagar for timely support to our customers. We have our headoffice in Guwahati from which we service the rest of the region. With a vast service team comprising of 55 highly qualified and trained engineers, we are the topmost service provider in the North-east. Our team is growing rapidly with a family of more than 100 employees across the region.

Our  Service Monitoring  System

As we are the approved and authorised service provider for the different banking automation and IT products, we have to be always careful for ourservice part IN 24 X 7 system. As we doing sales and srvice entire North-east states as it is a vast area, so it is difficult to travel each and every place within short time AND FOR THIS REASON WE HAVE DEPUTED QUICK RESPONSE TEAM TO PROVIDER BEST SERVICE TO THE CUSTOMER ,CONTROLLED THROUGH OUR CENTRALLY SERVICE MONITORING SYSTES LOCATED AT OUR GUWAHATI OFFICE IN SYSTEMETIC CALL RECORD SYSTEM

Details of Our Service Location Setup

We have asserted a strong presence in the competitive market, by attending the day to day problems. We have by virtue of hard work, curved a niche for ourselves and as of now we are one of the leading service provider. We also provide Annual Maintenance Contract (AMC) , Facility management & Maintenance for all IT related equipments.

We have a service centre at all district head quarter of NE states like GUWAHATI, AIZAWL, AGARTALA, DIMAPUR, JORHAT, SHILLONG, MANIPUR, TEZPUR, DIBRUGARH, BONGAIGAON, TURA, MOKOKCHUNG, SILCHAR, ITANAGAR, etc.

We are spreading our wings and wherever we set up our heart & home. We ensure to afford a service centre because sales survive on service and that is the field where we are specialized. We have adequate number of trained and expert engineers who are at ease with all the equipments being handled by us and it is our Endeavour to render service first and then affect the sales. It does not mean that we put cart beforehand the horse, we understand how vital service is and that is why we give utmost importance to service Lipi printer Cartridges,

We also supply Original consumable Toner like Canon Samsung, hp, Xerox, Epson ribbon cartridges. cartridges, etc.

Sales policy

We keep ourselves updated with all latest banking Solution to provide a quick, proper and safer 24X7  service. Apart from these we conduct regular employee engagement programs to keep them motivated and address their challenges in a larger scale.